HERITUM is a Belgian provider of premium property management. We manage houses, apartments, estates and property portfolios for owners who want to know their property is in good hands. HERITUM is the specialised property division of The Lifestyle Manager, a private concierge service active in Belgium since 2012.

For owners who cannot always be there themselves, or who prefer to hand over management entirely. For example:

• owners of a second home on the coast or in the Ardennes
• expats and international owners with property in Belgium
• families with a large home and household staff
• owners of several properties

All of Belgium: Flanders, Brussels, Wallonia, the coast and the province of Luxembourg.

English, French and Dutch. You have one dedicated point of contact, in the language of your choice.

We take care of every aspect of managing your home:

• regular inspections with detailed reporting
• key holding and coordinated access for suppliers and guests
• maintenance and repairs, from quote to completion
• renovation management from start to finish

Through your personal online dashboard, available in real time from anywhere in the world. It shows which tasks are scheduled and completed, the calendar of inspections, maintenance and works, and every cost. You always know what is happening, when and at what price, without having to ask.

Yes, that is exactly why many owners come to us. We check your property regularly and step in whenever needed. Your online dashboard lets you follow tasks, calendar and costs in real time, wherever you are. To talk things through, you can reach us by phone, email, WhatsApp or video call.

Yes. We recruit and screen housekeepers, gardeners, caretakers, chauffeurs and nannies based on references, experience and personality. We then train your staff on site, in your home, so they know your house, your routines and the standard you expect from day one.

Yes, from the first quote to final completion. We:

• request several quotes
• select tradespeople from our vetted network
• monitor the site with regular inspections
• keep the budget under control until the final invoice

No, quite the opposite. We compare quotes on price, quality and references, and negotiate on your behalf with every supplier, so you get the best price for the best work.

No. HERITUM does not manage holiday lets or long-term rentals. We look after properties that owners use themselves or keep in reserve, such as a main residence, a second home or an estate.

No. A syndic manages the common areas of an apartment building. HERITUM works directly for you as the owner and looks after your private property.

HERITUM charges an hourly rate of €95 excl. VAT. You only pay for the time we actually spend on your property. There is no subscription and there are no hidden costs. Every task and every cost appears in your online dashboard.

No. There is no subscription, no minimum term and no notice period. You can stop at any time. Since 2012 we have only worked with satisfied clients, and we intend to keep it that way. Trust is not something you sign: we earn it every day.

1. You get in touch and tell us about your property.
2. We carry out a thorough assessment of your property and agree on priorities together.
3. We draw up a clear action plan and follow up on every task.
4. You follow tasks, calendar and costs in real time through your online dashboard.

We are available 24 hours a day, 7 days a week. In an emergency we act quickly with professionals from our network, and you can follow the response in your online dashboard.

Discretion is the reason clients choose us. We work for well-known families and people with a public life, and everything we see and hear stays within your walls. We never take photos for our own use, never share names or addresses, and process your data in line with the GDPR.

You can reach us:

• by phone: +32 2 747 91 17 or +32 50 96 03 58
• by email: team@heritum.be
• via WhatsApp or video call

We are available 24/7 and always reply personally.